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Saturday, December 2nd, 2023 10:50 PM

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Tv Box Lag

When watching football games my son gets texts from multiple people talking about things happening in the game that he didn’t  even see yet! He wants me to drop Xfinity and get YouTube tv. I’m going to have to o this unless they can fix this. 

Official Employee

 • 

1.8K Messages

1 year ago

Thanks for posting on our community forums, @user_nl761n. I'm sorry to hear about the lagging issues you have been experiencing. Is this happening on all of your channels? What troubleshooting steps have you taken so far? Did you try rebooting the box manually or through the Xfinity App? 

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