Tdonoho's profile

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1 Message

Fri, May 15, 2020 6:00 PM

TV Box is slowly making me go crazy

We just switched to Xfinity last week and it is awesome except for the constant buzz that comes from our dvr box. It sounds like a computer fan just spinning constantly. How do I make it go away or get a device that is quiet?
I’m working from home and listening to it all day. I’m worried it is going to drive me crazy.

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Rustyben

Expert

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24K Messages

1 y ago


@Tdonoho wrote:
We just switched to Xfinity last week and it is awesome except for the constant buzz that comes from our dvr box. It sounds like a computer fan just spinning constantly. How do I make it go away or get a device that is quiet?
I’m working from home and listening to it all day. I’m worried it is going to drive me crazy.

you might use voice command 'about' and reply with the rest of the line to the right of "STB Version..". A comcast employee will respond here. It is either a cooling fan or hard drive motor bearings or both.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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