It was a pleasure speaking with you @Bill2beach! Happy we could get that box back online. On with the show! You take care and thank you again for choosing Xfinity. - XfinityThomasA
Hey there, @Bill2beach! We would be happy to look into this for you. If you have an X1 cable box, can you follow these steps with activating the box? https://www.xfinity.com/support/articles/x1-stb-activation. Please let us know if that does not work.
Accepted Solution
XfinityThomasA
Official Employee
•
2.3K Messages
2 years ago
It was a pleasure speaking with you @Bill2beach! Happy we could get that box back online. On with the show! You take care and thank you again for choosing Xfinity. - XfinityThomasA
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XfinityAdrienne
Official Employee
•
1.2K Messages
2 years ago
Hey there, @Bill2beach! We would be happy to look into this for you. If you have an X1 cable box, can you follow these steps with activating the box? https://www.xfinity.com/support/articles/x1-stb-activation. Please let us know if that does not work.
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