Visitor
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1 Message
TV Black Screen
We were watching the PBS newshour tonight and suddenly our screen went black. The sound kept playing.
I tried:
1. Turning the TV off and then on again
2.Changing stations
3.Diconnecting the TV and reconnecting it
None of these efforts got rid of the black screen
XfinitySeth
Official Employee
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1.1K Messages
1 hour ago
Hey there user_dv7s2t 👋 I appreciate you letting us know about the trouble you've been running into with your TV service, and you're in the right place for help! I know how upsetting it can be to lose your picture in the middle of watching something you're invested in, so we'll do everything we can to get your channels live again!
To start, has anything changed since creating your post? And is PBS the only channel effected?
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