Visitor

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1 Message

09/13/2026 2:04 PM

tv adapter cancellation

I no longer need the TV adapter I am paying $14/month for.  How do I cancel this charge?  

Oldest First
Selected Oldest First

Official Employee

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2.8K Messages

2 months ago

 

user_z3s3jy Good morning! Thank you for reaching out to our Xfinity Forums. You can simply return the box you aren't using to the closest Xfinity Service Center, and once we receive the box back we will stop billing for the item. Please let us know if you have any other questions or concerns we can answer for you. 
 

 

(edited)

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