2 Messages
Trouble
Sorry we’re have trouble connecting
our system is unable to connect at this time this keeps showing up every time I try to change the station
2 Messages
Sorry we’re have trouble connecting
our system is unable to connect at this time this keeps showing up every time I try to change the station
XfinityAlyssaA
Official Employee
•
1.8K Messages
2 months ago
Oh, no @user_0gxfw8! We're sorry to hear that you are running into a connection error when trying to change the station, thank you for letting us know. How long has this issue been occurring? Have you attempted any troubleshooting steps yet such as restarting your cable box?
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