Visitor
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1 Message
Trouble pairing remote
No instructions show up on tv screen when I point remote at xiDP box. Holding A+D does not turn the blue light green
Visitor
•
1 Message
No instructions show up on tv screen when I point remote at xiDP box. Holding A+D does not turn the blue light green
XfinityJon
Official Employee
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452 Messages
2 months ago
Hey there user_bz4sw4. Do you know which model remote you have? If you do not, if you slide the battery cover down the model number is under the cover. Here is some additional information
https://www.xfinity.com/support/articles/programming-your-xfinity-remote. Let me know if this helps.
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