Visitor
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2 Messages
Timing with new equipment
I updated my equipment recently.
I like to leave the TV on for my dog, but now it stops showing the programs after a certain length of time.
Also, if I pause a show on my DVR, it only waits for a limited time and then exits.
Can I adjust either of those changes?
Thanks!
~Eileen
XfinityEva
Official Employee
•
2.8K Messages
3 hours ago
Hi @user_s4vxsv thank you for taking the time to reah out! I'm sure your doggie enjoys the TV! You can adjust the screensaver time.
The screen saver can't be disabled, but it won't appear while the Pandora app is open and streaming music.
Adjust when your screen saver appears:
To access Device Settings:
Press the Xfinity button on the remote.
Highlight Settings (the gear icon) and press OK.
Use the down arrow on the remote to highlight Device Settings and press OK.
Use the down arrow on the remote to highlight Screen Saver and press OK
Highlight Screen Saver Starts After and press OK.
Please note that you can preview your new screensaver by selecting Screen Saver Preview.
Use the up arrow or down arrow button to highlight when the screen saver will start — 5 minutes, 15 minutes, 30 minutes, 5 hours, or 10 hours. Press OK.
Selecting 10 hours will automatically turn off Power Saver mode. Turning Power Saver off also sets the screen saver to 10 hours.
Turning Power Saver on sets the screen saver to the last saved setting under 10 hours. If no setting was previously saved, the default setting is used.
When Power Saver is off, an “Are you watching?” message appears after nine hours of inactivity.
Press Exit to finish
For the error on the paused DVR programming, what does it do? Does it give you an error?
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