1 Message
This daily update is ridiculous!!! Fix it so it’s only as needed!! [Edited: "All Caps"]
If you have an actual update, then give us the option of whether or when we do that update!!! Xfinity is the biggest ripoff company ever!!! I am forced to pay for my internet through my stupid HOA, and ever since it changed from tv to internet YOU HAVE DOUBLED MY BILL!!! It was always $140 every month and it’s been $300 ever since the switch to internet that was supposedly FREE (paid by my internet fees!) but I am being charged by Xfinity and my HOA!!! Not to mention all of the fake fees!!! I do not watch sports but I have to pay almost $100 a month in [Edited: "Language"] fees for sports and local network on top of what I already pay for local network!!! The minute there is another option I am gone!! They need to break up your [Edited: "Language"] monopoly!!
[Edited: "All Caps"]
XfinityDena
Official Employee
•
2.7K Messages
2 months ago
I am sorry for how your experience has made you feel @user_c9gzlt I would be happy to take a look at the account for savings. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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