Third try to order an XG1v4 cable box!

I have spoken with an agent twice now about ordering an XG1v4 cable box. Both times they sent the wrong type. I do not want the wifi box. I want the XG1v4 box. If I agree to go to the Xfinity store there is no way to know whether they have one. I don't want to spend 45 minutes going to/from and waiting in the store only to find that they do not have what I want.

I'm pretty disappointed about this. Can someone please help me to order an XG1v4 box?