smithdesign29's profile

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Sat, Dec 7, 2019 1:00 PM

Third Party modem causes Set top box not to work

Today I unhooked my XFi gateway and replaced it with a Netgear NightHawk C7000v2 modem/router. Wifi works great but now our set-top box does not want to connect.


Error Code RDK-03036


Our STB model # is Pace PXD01ANI, wondering if we need a different STB that is compatible with third-party modems.

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Diamond Problem Solver


25.9K Messages

1 y ago

If that’s the only box that you have, you need the gateway. Or change your plan from an IP plan and a different box

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