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smithdesign29
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Saturday, December 7th, 2019 1:00 PM

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Third Party modem causes Set top box not to work

Today I unhooked my XFi gateway and replaced it with a Netgear NightHawk C7000v2 modem/router. Wifi works great but now our set-top box does not want to connect.

 

Error Code RDK-03036

 

Our STB model # is Pace PXD01ANI, wondering if we need a different STB that is compatible with third-party modems.

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6 years ago

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CCAndrew

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6 years ago

If that’s the only box that you have, you need the gateway. Or change your plan from an IP plan and a different box

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