smithdesign29's profile

New Poster

 • 

1 Message

Sat, Dec 7, 2019 1:00 PM

Third Party modem causes Set top box not to work

Today I unhooked my XFi gateway and replaced it with a Netgear NightHawk C7000v2 modem/router. Wifi works great but now our set-top box does not want to connect.

 

Error Code RDK-03036

 

Our STB model # is Pace PXD01ANI, wondering if we need a different STB that is compatible with third-party modems.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

CCAndrew

Diamond Problem Solver

 • 

25.9K Messages

1 y ago

If that’s the only box that you have, you need the gateway. Or change your plan from an IP plan and a different box

New to the Community?

Start Here