cpavilonis's profile

New Poster

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1 Message

Wednesday, November 25th, 2020 2:00 PM

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Third party app warning

How do you get the "entering third party app" warning to go away? It appears at the bottom of the TV and does not go away.

New Poster

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2 Messages

5 years ago

Same for me. It is stuck on the screen and won’t go away

Official Employee

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6.9K Messages

4 years ago

Thanks for posting your question to the Xfinity Forum, @cpavilonis. Normally, that should disappear on its own after a minute or so. If this hasn't resolved on your end, can you please try restarting your cable box, or performing a system refresh and let me know if this fixes it? 

New Poster

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1 Message

4 years ago

This is ridiculously annoying and it doesnt matter if you reset or update. This message stays there. It makes me want to drop my cable

New Poster

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2 Messages

4 years ago

Hi, my screen continues to show this third party app banner at the bottom of the screen when using Netflix on my X1. I have restarted my box and done a system refresh, also I have logged out of Netflix and logged back in. Is there another fix?

Visitor

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2 Messages

4 years ago

Happens to me too but even though that shows up it disappears it just doesn't let me in the app it just loads and loads but it only happens to some apps not all of them

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