The XRE Code series (XRE-03062 XRE-03097 XRE-03059 XRE-03112) SAME SOLUTION Restart Service, Unplug Box ... Wait for more ZERO-EXPERIENCE

So here is the list of codes I get every day for last 30 days, SAME DAILY ERRORS multiple times daily and the SAME BIZARRE Xfinity resolution:
(This is really, REALLY a ZERO-EXPERIENCE, and Should BE ZERO-COST !!!)

SAME DAILY ERRORS:

XRE 03062

XRE 03097

XRE 03059

RDK 03007

SAME BIZARRE Xfinity resolution:

Follow these steps if the error lasts for more than one hour:

Select Try Again on screen.
Ensure all your TV connections are still tight, if applicable.
Unplug the TV Box for one to two minutes, then plug it back in.
If you can't unplug the TV Box, say “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.
- For more information, please see Restart Your X1 TV Box.

Responses

U

user_nb5m9i

3 Messages

1 year ago

PS - Yet another Scheduled Maintenance Outage today 10/16/23 01:00 - 03:00

We’ve detected a network performance issue in your area and will be working to make improvements starting 10/16/2023 01:00 AM (Eastern).

You may experience a temporary Xfinity service interruption during this time, which could affect all of your services.

"Einsteinium Theory of Insanity ... Doing the same thing multiple times and EXPECTING DIFFERENT RESULTS "

1

ccRuben

Retired Employee

•

729 Messages

I am sorry to hear about these ongoing issues. Please send us a direct message with your name and address, we will be happy to take a look into the account. Thanks!

To send a "Direct Message" message:

Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

1 year ago

0

X1

user_nb5m9i

The XRE Code series (XRE-03062 XRE-03097 XRE-03059 XRE-03112) SAME SOLUTION Restart Service, Unplug Box ... Wait for more ZERO-EXPERIENCE

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user_nb5m9i

ccRuben

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