Visitor
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3 Messages
The worst Customer Service in the United States
I hate Xfinity more than anything in this entire world, and I mean that with all sincerity. Here I am again with two cable boxes that do not work, code 221, and zero ways to contact support. I have spent more than an hour on this already today. The Xfinity "assistant" restarts the chat whenever I enter the serial number for the cable box. so then I have to start over and when I enter the serial number again then it starts over again. Then I have to try to hunt down this forum and listen to, oh we know how you feel that must be difficult.
Listen, I have a problem and I need it fixed. The problem is clearly on Xfinity's end and either they refund me for the months that these boxes did not work, replace them immediately, or they fix them immediately. I'm so sick and tired of this company
user_ehz98b
Visitor
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3 Messages
2 days ago
So Xfinity refuses to respond. I can't get help via the Xfinity app because there's a glitch With the assistant. If I call Xfinity they require me to go through the assistant. I submit my issue in this forum and Xfinity refuses to assist.
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