8 Messages
Terrible cable service
We have experienced almost daily sudden program and streamining interruptions. Error message apologize for the show suddenly not being available. We're charged a fortune every month, been customers since 2001 and service in general has always been unreliable. No acknowledgement of customer loyalty. Extremely discouraging.
user_8e0y90
8 Messages
1 day ago
...aaand no response.
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user_8e0y90
8 Messages
2 hours ago
I posted a request on June 30. I never received a response. This is what I've come to expect.
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XfinityOrlandoM
Official Employee
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3.5K Messages
1 hour ago
@user_8e0y90
Thank you for reaching out. We apologize for any inconvenience.
Could you please provide a few more details about how you are streaming your services, such as whether you are using an Xfinity X1 cable box or the Xfinity Stream app? Also, let us know which troubleshooting steps you have already tried to resolve the issue. https://www.xfinity.com/support/tv
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