New Poster
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4 Messages
Terrible 4k
The video quality of the 4k channels for college football is absolute trash. It's fine as long as there is no motion. You can't even make out the numbers on a player's uniform. Watching the Oregon/Penn St. game and it's horrible. The game looks so much better on NBC or Peacock and that's just 1080. Xfinity obviously doesn't have the technology to upscale properly so why even offer it. Every other channel or app I watch football on runs seamlessly in 4k.
XfinityMatthew
Official Employee
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918 Messages
4 days ago
@Fisherking2351 Sorry to hear about the picture quality issues on the 4K channels. We would be happy to troubleshoot the equipment to see what is going on. I watched that game myself on my 4K box without issues. So we will want to figure out what is going on. Was your picture pixelating or just not keeping up broadcast?
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