Visitor
•
23 Messages
Tennis Channel 844 - DVR not recording sound
The DVR is not recording sound on Tennis Channel 844. Sound is present on real-time reception.
Other channels are recorded with sound and picture. Started last night.
Refreshed TV box. Unplugged TV box to restart. No change.



XfinityMartyR
Official Employee
•
3.2K Messages
7 hours ago
@user_0810e9 Have you tried using the Xfinity app to troubleshoot your TV concerns? All you need to do is open the Xfinity app, go to Services, and then Troubleshoot TV.
9
0