Visitor
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23 Messages
Tennis Channel 844 - DVR not recording sound
The DVR is not recording sound on Tennis Channel 844. Sound is present on real-time reception.
Other channels are recorded with sound and picture. Started last night.
Refreshed TV box. Unplugged TV box to restart. No change.
XfinityMartyR
Official Employee
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3.2K Messages
6 hours ago
@user_0810e9 Have you tried using the Xfinity app to troubleshoot your TV concerns? All you need to do is open the Xfinity app, go to Services, and then Troubleshoot TV.
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