1 Message

Friday, April 18th, 2025 4:46 PM

Tech support

How can I keep a screensaver program from coming on my tv after turning off the tv?  We just had our service started yesterday and it didn’t start doing this until last night. 

Expert

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110.1K Messages

14 days ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the TV help section for assistance. 

Official Employee

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1.8K Messages

12 days ago

Hi there, @user_lpbd3o I hope you're having a good weekend!  First and foremost I would like to welcome you to Xfinity. We do appreciate you and your business. While you can't completely disable the Xfinity X1 screensaver, you can adjust the time it takes to appear. To do this, press the Xfinity button on your remote, navigate to Settings > Device Settings > Screen Saver > Screen Saver Starts After, and choose from 5 minutes, 15 minutes, 30 minutes, or 5 hours. -Richard

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