Visitor

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3 Messages

Thursday, June 18th, 2026 8:27 PM

TBS trouble are they fixed yet?

We just started having trouble with TBS today at about 4:24 on June 18,2026. When we go to that channel it says there is a problem and your working on it. I see a lot of others asking the same thing but the subject is closed. Did something change we don't know about? Thank you. 

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Visitor

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3 Messages

1 month ago

We have it fixed. All we had to do was to unplug the cable box at the TV. Sorry for the bother. Have a great day!

Official Employee

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451 Messages

@user_djszh0 thanks for taking the time to post on our Xfinity Community Forums. I'm glad to hear you were able to resolve the problem by unplugging the X1 cable box at the TV, I appreciate sharing your resolution for the benefit of the community. 

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Visitor

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1 Message

My tbs channel keeps pixeling for over a week now 

Visitor

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3 Messages

@user_4yowmh​ Probably because of the weather, humidity/water gets in cracked or loose connections sometimes. We just ignore it till it gets to bad. Sunshine fixes all LOL. 

Official Employee

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2.4K Messages

Hello @user_4yowmh, Thanks so much for taking a moment out of your day to leave a comment on our community forum, and we would be happy to help. Are you still experiencing pixelation on TBS?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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