Visitor
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1 Message
Switching Cable Boxes
I got a notice to change my cable box. Out of curiosity, how long could I wait before you need to charge me when I do eventually change boxes?
Visitor
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1 Message
I got a notice to change my cable box. Out of curiosity, how long could I wait before you need to charge me when I do eventually change boxes?
XfinityDilary
Official Employee
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3.3K Messages
3 years ago
Hey, @user_f81eb1! Thanks for posting on our community forums. That's a great question. We actually don't charge for swapping a TV box at the service center. We would only charge for shipping if the device is mailed to you. Does this answer your question?
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