surround sound -- Multi Channel Stereo

We just "Upgraded" our Xfinity TV from cable to WiFi. In our large screen room we have a Denon Surround Sound System which works well.

With the xfinity using cable we could select "Surround - Multi-Channel Stereo" as an option. Now wfuith the WiFi connection to the master box that option is not available, and we do not get full Surround Sound from back speakers and bass box. Seems like only the center speaker works now. Also with the old cable connection normal listening volume was around 40, now with WiFi and surround Sound set to "Dolby Digital +" our listening volume is 55 or higher.

We use HDMI cabling from the Xi6T box to the Denon, and HDMI from the Denon to the TV. Same cabling we used under the old xfinity box. Also the Xi6T box is connected to the xfinity modem via a Ethernet cable.

Multi Channel Stereo is available using the Blu-Ray Denon setting.

Not certain what to do make this work now.

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XfinityTommy

Official Employee

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2.9K Messages

7 hours ago

Appreciate you reaching out ruffnit, You would want to run the Expert audio mode to your external sources. Here is a breakdown of the specific Audio Settings for the XI boxes.

Auto Detect: Negotiates the best available format (such as Dolby Digital 5.1 surround sound) directly with your TV or A/V receiver.
Expert Mode: Sends the raw audio signal directly to your surround sound receiver without the Xi6 box trying to upmix or decode it.
Bluetooth Devices: The Xi6 supports Bluetooth, allowing you to pair wireless headphones or speakers directly through the Audio menu

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BIslander

Problem Solver

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639 Messages

2 hours ago

@ruffnit What Denon? What speaker layout?

Press Info on the Denon remote. On the left you will see the codec and channel count coming from the Xi6. The right will show the sound mode and active speakers.

When you press a sound mode button, what options to you get?

Even tho the Xi6 uses WiFi or ethernet to get program content, the HDMI output of the box is the same as the coax wired boxes.

(edited)

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X1

ruffnit

surround sound -- Multi Channel Stereo

XfinityTommy

BIslander

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