1 Message
Support to get a new box online
I just picked up a replacement box hardwired. Have connected but the new remote does not work with the TV.
1 Message
I just picked up a replacement box hardwired. Have connected but the new remote does not work with the TV.
Tek
Problem Solver
•
916 Messages
2 months ago
Follow these steps and the box should help make it worn with your TV:
https://www.xfinity.com/support/articles/programming-your-xfinity-remote
0
0
XfinityThomasB
Official Employee
•
1.7K Messages
2 months ago
user_1bqi4v You can program your Xfinity Voice Remote to work with your TV and audio/video (AV) receiver, like a sound bar and other pieces of audio equipment.
If you have Xfinity X1, Xumo Stream Box from Xfinity, or Xfinity Flex, follow these steps to pair the remote with your TV Box — you can even control it when it's out of sight.
Pair your voice remote with your Xfinity TV Box
Aim the Voice Remote at your X1 TV Box, Xumo Stream Box, or Flex streaming TV Box, press the Microphone (Voice) button and say, "Program remote." Follow the on-screen instructions. As you proceed through the instructions, you may see a picture of your remote.
If that doesn’t work or if you don’t have a Voice Remote, you can also:
0
0