New Poster
•
3 Messages
Stuck on select language
Remote flashes both green then red when trying to move up/down/select. Rebooted box, both with power button and unplugging power supply. No joy. Please help.
New Poster
•
3 Messages
Accepted Solution
XfinityChad
Official Employee
•
1.2K Messages
5 years ago
Xr11 remote : Factory Reset the X1 Voice Remote
To perform a factory reset: Press the Setup button until the LED at the top of the remote changes from red to green. Press 9-8-1. The LED will blink green twice to indicate that the remote was reset.
How do i unpair my xr15 remote?
Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Enter 9-8-1 on the remote. If the status light blinks blue twice, the pairing for the remote has been turned off.
0
Griff90
New Poster
•
3 Messages
5 years ago
Next step?
Thank you
0
0
XfinityChad
Official Employee
•
1.2K Messages
5 years ago
0
0
Griff90
New Poster
•
3 Messages
5 years ago
Thank you.
0
0
tweinman
New Poster
•
1 Message
5 years ago
I saw another response from someone that said to be sure that you aim the remote DIRECTLY AT THE BOX when following the pairing instructions outlined - that did the trick and finally allowed me to select the language and it proceeded with the setup.
0
0