Visitor
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4 Messages
streaming box
I've had an xfinity cable box for at least 5 yrs. I called customer service to make sure I have the latest model. The rep offered me a "wireless box," which I thought would be a new cable box.
But it was a streaming box. I have a Samsung Smart TV & remote which I believe does the same thing as the xifinty streaming box. So the streaming box won't add any functionality, will it? I don't want to have 2 things that do the same thing. So if I'm missing something here let me know.
XfinityRoberto
Official Employee
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1.9K Messages
1 month ago
Hello and welcome to Comcast @user_db39be! Thank you so much for reaching out to us here on our Xfinity Forums page. You are in the right place and we are happy to take a look at your cable box. Now we do have wireless boxes besides the streaming box. On this link X1 TV Box equipment types, it will show you the type of boxes we have. Do you have either the Pace Xi5 or the Arris Xi6?
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