ron777sher's profile

Frequent Visitor

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12 Messages

Monday, May 2nd, 2022 12:27 AM

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Strange icon appears on guide

Here is a picture

what is the meaning of the 5 horizontal lines next to the left of the time in the upper right hand corner when I press the guide button?

Frequent Visitor

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12 Messages

3 years ago

This is only happening on my main TV connected to my dvr. the other 2 tvs don't have these lines.

Frequent Visitor

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12 Messages

3 years ago

I found out in Comcast Labs there is an option for Signal Strength. when the signal strength gets low it puts those lines up on the Guide screen. I pressed ok and it refreshed the cable signal strength and the lines went away. So I guess this answers my question. I found  Comcast Labs under settings after pressing the Xfinity button. I arrived at this solution by chatting with Abbie and JosephB at xfinity support. Thank you guys!

Problem Solver

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729 Messages

It was our pleasure! We are here 24/7 and happy to help! 

I no longer work for Comcast.

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