2 Messages
Still unsolved!!!
Frequent briefly dropped sound on ALL Chanel’s 24/7 for past several months—second request for resolution!!!
2 Messages
Frequent briefly dropped sound on ALL Chanel’s 24/7 for past several months—second request for resolution!!!
XfinityOrlandoM
Official Employee
•
1.2K Messages
15 days ago
@user_q8ztjm
Thanks for reaching out to us as a customer myself i would not be happy if my sound wasn't working on my TV services. This link https://www.xfinity.com/apps has great information about our awesome Xfinity app which is a great tool to troubleshoot your services
if the services are not be able to be fixed remotely the awesome Xfinity app will connect you with the chat agent to assign for a technician to come out and fix the issue
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