Thu, Nov 12, 2020 9:00 AM
7 m ago
@Jwrichardson203 wrote:x1 box stuck on the welcome screen
is this a new installation? is the cable from wall connected to cable 'in' on the set top box?
Yes, it was a new installation. I detached and reconnected the cable and turned everything off and then on again . . . . and it worked. Thank you.