Jwrichardson203's profile

New Poster

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2 Messages

Thu, Nov 12, 2020 9:00 AM

Stick on welcome screen


x1 box stuck on the welcome screen

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Rustyben

Expert

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24K Messages

7 m ago


@Jwrichardson203 wrote:

x1 box stuck on the welcome screen

is this a new installation? is the cable from wall connected to cable 'in' on the set top box?

New Poster

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2 Messages

7 m ago

Yes, it was a new installation.  I detached and reconnected the cable and turned everything off and then on again . . . .  and it worked.     Thank you.

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