U

Visitor

 • 

3 Messages

Sat, Jul 24, 2021 4:45 PM

Sport Zone Stats

Where did that function go. I got once k on stats and only to categories are favorite.. Which I never get and you want to upgrade = buy=$$$... Really? Hope this is just temporary

Responses

Official Employee

 • 

328 Messages

2 m ago

Hi @user_98f472! May we have some additional details about the feature you are having issues with. I like to help you find a solution here. 

Visitor

 • 

3 Messages

@XfinityThomasC I have enjoyed the Xfinity Sports Zone feature... Recently when I sent to check stats on baseball.. The only choices are Favorite and upgrade to watch... Missing is the stats from both teams and other... Is this gone? Here is what the feature had... Now, no more.    https://www.xfinity.com/hub/tv-video/xfinity-sports-zone?cjevent=ae487d17ef1111eb80664bf50a82b820&cmp=aff__9069228&pc=1

Official Employee

 • 

328 Messages

Thanks for the clarity @user_98f472. I am researching this issue but so far have not seen that this feature is removed/retired. When trying to look at the stats are you performing these steps:

When you say the name of a sports team into your Voice Remote (e.g., “Philadelphia 76ers”), you’ll be taken directly to the team’s live event. (Note: If your team doesn’t have a game currently airing, you’ll be taken to a schedule of their upcoming games.)

Example: If a Cubs game is currently airing, saying “Cubs” into your Voice Remote takes you to their live game.

In addition, to see a team’s stats, score, or schedule, say the name of the team and “Stats”, “Score” or “Schedule” (e.g., say “Phillies Stats”, “Philadelphia 76ers Score” or “Mariners Schedule”).

Example: Saying “Eagles Schedule” into your Voice Remote shows upcoming games including the day of the week and times.

Example: Saying “Eagles Stats” into your Voice Remote shows current season stats if they're not playing live. If they're playing live, you'll see current game stats.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

3 Messages

Whatever it was... I don't know... However, the first game MLB on today... Cardinals/Indians...Tried it again, this time.. It worked!... just tried the Tigers/Twins game... Check!!! Thanks for your time... All good!👍

Official Employee

 • 

328 Messages

That's Awesome! Thank you for reaching out to the Community Forum for support with your Sports Zone issue.  Never hesitate to create another public post for any of your future account and service needs! Have a wonderful day and enjoy the game stats and all! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

New to the Community?

Start Here