MPG2's profile

New Poster

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2 Messages

Mon, Nov 30, 2020 11:00 AM

Speech Problem

This is hard to explain. People’s mouths are moving but the words are not matching. It’s like those long ago karate movies

Responses

ComcastChe

Official Employee

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6.1K Messages

6 m ago

I know exactly what you mean, @MPG2! Thank you for using the Xfinity Forum to let us know the video and audio are not in synch. Normally when this happens, we'd want to start by checking to see if there are any signal of frequency issues that would be causing this. To get started, please send a private message with your full name and service address as it appears on your billing statement. To send a message, click on my name, "ComcastChe," then click send a message.

 

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Rustyben

Expert

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24K Messages

6 m ago


@MPG2 wrote:
This is hard to explain. People’s mouths are moving but the words are not matching. It’s like those long ago karate movies

use your TV's remote, menu button, go to audio section, find lip-sync. adjust +/- to get the best match. best is a network channel like ABC/NBC/CBS. 

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