Hello, nursebypass! Thanks for reaching out for assistance with the TV box. You can say "System Refresh" to the voice remote or press the "A" button which brings up the help screen where you can find the System Refresh and Reset signals. The Xfinity app is also very handy! You can troubleshoot and send signals to your TV box from the convenience of your mobile device! Is your TV box working now or are you still seeing an error?
XfinityRay
Official Employee
•
2.2K Messages
9 days ago
Hello, nursebypass! Thanks for reaching out for assistance with the TV box. You can say "System Refresh" to the voice remote or press the "A" button which brings up the help screen where you can find the System Refresh and Reset signals. The Xfinity app is also very handy! You can troubleshoot and send signals to your TV box from the convenience of your mobile device! Is your TV box working now or are you still seeing an error?
0
0