Visitor
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2 Messages
Spanish commentary
Why are the football games today being broadcast in Spanish on NBC CBS? The commercials are in English, but the commentating for the games is in Spanish. How do I change this back to full English?
Visitor
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2 Messages
Why are the football games today being broadcast in Spanish on NBC CBS? The commercials are in English, but the commentating for the games is in Spanish. How do I change this back to full English?
XfinityMelinda
Official Employee
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411 Messages
7 days ago
Hello @user_voggc9, and thank you for reaching out on our Community Forum. I understand how unexpected it would be to hear game commentary in Spanish when you're expecting it in English.
To help us better understand what's happening, is this only occurring on the channels carrying NFL games, or are you hearing Spanish audio on other channels as well? Also, are you watching through an X1 TV Box, the Xfinity Stream app, or another device?
If you haven't already, our Xfinity Assistant can help troubleshoot audio and TV service concerns. Let us know, and we'll be happy to help further.
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user_7u030c
Visitor
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1 Message
2 hours ago
Having same issue, something changed last Sunday and it is continuing tonight:
• Using Xfinity streaming app, but away from home, different ISP (ie: NOT using home account)
• Game announcers are in Spanish
• Refs announcing penalties are in English; commercials all in English
• Toggling in-app audio settings from English / Spanish back to English does not fix problem
• Uninstalled then reinstalled the streaming app did not fix the problem
please advise how to fix this problem.
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