Thank you for joining the forum community and contacting us here for help with the sound on Fox News user_ic4iws. You've reached the right place for help. We'll ask a few questions to gain a better understanding and work together towards a fix. To get started, is this issue isolated to one TV box, or, are multiple impacted? If you check Fox news via the Stream app, does the sound play? By the way, did you know you can also fix your TV service using the Xfinity app?
XfinityThomasA
Official Employee
•
2.2K Messages
6 days ago
Thank you for joining the forum community and contacting us here for help with the sound on Fox News user_ic4iws. You've reached the right place for help. We'll ask a few questions to gain a better understanding and work together towards a fix. To get started, is this issue isolated to one TV box, or, are multiple impacted? If you check Fox news via the Stream app, does the sound play? By the way, did you know you can also fix your TV service using the Xfinity app?
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