bobclifford9953's profile

New Poster

 • 

2 Messages

Monday, February 17th, 2020 6:00 PM

Closed

Sound & Picture

I just got Comcast TV installed a few hours ago. The sound and picture are out of sync. I called Comcast but the robot kept hanging up on me.  I think that is a terrible way to treat a customer.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

24.6K Messages

5 years ago


@bobclifford9953 wrote:

I just got Comcast TV installed a few hours ago. The sound and picture are out of sync. I called Comcast but the robot kept hanging up on me.  I think that is a terrible way to treat a customer.


lip-sync settings are stored in your TV per devcie, so new device new settings may be needed. tune the set top box to a major network that has a lot of talking so you can check sync. use your TV's remote, go to the audio section of the menu and find lip-sync. adjust the setting +/- until it matches the best then exit.  same thing goes for sharpness, contrast, brightness, gamma, etc settings. (tv remove)

forum icon

New to the Community?

Start Here