U

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1 Message

Thursday, March 9th, 2023 7:32 PM

Closed

sound cuts out on playback after pause or advancing

While watching live tv, if I pause the program for a moment, when I hit the play button the sound seems muted.  If I hit the pause/play button twice the sound comes back on.  I first noticed this when resuming after fast forwarding thru a commercial. After I hit the pause/play button no sound.  Pause/play button twice and the sound returns.

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Problem Solver

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785 Messages

2 years ago

@user_8c6bec Thank you for reaching out and bringing this to our attention. I can see how this would be truly frustrating. Is this happening on only specific channel that you watch and record on or does this happen all a bunch? Do you have your cable box running through an audio device? 

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