Big-J's profile

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1 Message

Tue, Dec 15, 2020 6:00 AM

sound bar connected to Xfinity box

I have my Samsung soundbar connected to the optical port on my X1 cable box so I can listen to music without the TV being on. Strangely, my soundbar comes on by itself at about 4 AM in the morning. Why is this happening and how can I correct it?

Responses

jav6joev

Bronze Problem Solver

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2.1K Messages

6 m ago


@Big-J wrote:

I have my Samsung soundbar connected to the optical port on my X1 cable box so I can listen to music without the TV being on. Strangely, my soundbar comes on by itself at about 4 AM in the morning. Why is this happening and how can I correct it?


Is it possible the X1 cable box is getting a network reset/update every night and that causes the soundbar to activate?  Any setting in soundbar relating to 'startup on signal/connection activation'?

ComcastAmir

Official Employee

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6.3K Messages

6 m ago

Hi Big-J, this sounds like an issue with the Samsung sound bar. To be sure have you tried disconnecting the sound bar from the cable box to test? If not I would recommend doing that first 🙂 

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