Song identification can’t I’d song

Music identification was finally working after being down for a year and worked great. Now in the last few weeks it tries to ID the song analyzing but now always says it cannot recognize the song. Please take a look at it and fix it again …..thanks.

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Responses

CCAaron1

Problem Solver

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954 Messages

3 years ago

Hello @b-user. I am sad to hear you are having function issues with your X1. It has been a couple of days. Are you still having issues or were you able to get this resolved?

2

0

b-user

Frequent Visitor

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17 Messages

@XfinityAaron

It Still cannot ID a song.

3 years ago

0

XfinityPaula

Official Employee

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1.5K Messages

I'm sorry to hear that @b-user I found a few other people reporting the issue as well. An issue with the feature has been identified, and the repair teams are working to correct it, but for now the feature is temporarily unavailable. At this time I don't have an anticipated time for resolution.

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3 years ago

0

X1

b-user

Song identification can’t I’d song

CCAaron1

b-user

XfinityPaula

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