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Monday, March 10th, 2025 5:39 PM

Someone is breaking into my account/tv. They actually turned my TV on.

Every night someone tries to enter my connections.  I live in a large subdivision (1200) homes, Del Webb.  I was the first to get Xfinity.  Someone is trying every night to get in.  I need you to find out who this is.

Official Employee

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1.3K Messages

2 days ago

Hello @user_4i7ug2 thanks for reaching out to us on our Xfinity Forums for help with the connections that you are seeing on your network. I understand how concerning this can be considering the need to keep our home connections and information private. Are you receiving this alert on our Xfinity app? Have you recently changed your network name or password? Do you lease a Xfinity gateway for your home internet service? 

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