Visitor
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4 Messages
Smart Resume
For a while now, smart resume doesn’t leave just a few seconds of the commercial, but leaves at least a minute of commercials. How is this fixed?
Visitor
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4 Messages
For a while now, smart resume doesn’t leave just a few seconds of the commercial, but leaves at least a minute of commercials. How is this fixed?
Rustyben
Expert
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24.6K Messages
7 months ago
the smart resume is not an 'exact science' and appears to be 'best we can do, so far' feature. If you have set your page up button to be 30 seconds, simply press page up 2 times.
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Rustyben
Expert
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24.6K Messages
6 months ago
If you use 2x vs 3x vs 4x fast forward speed the result of the 'skip' starts in different places.
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Rustyben
Expert
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24.6K Messages
6 months ago
I guess this is a YMMV issue. I often have to use the 30 second up arrow on remote to get 'into' show. after the skip rewind stops too early.
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R.Vicini
Contributor
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79 Messages
6 months ago
@Rustyben ‘best we can do, so far'?
Really? You don’t work for Comcast. So don’t say “we”. Dumbest thing I’ve read.
Riddle me this….
I open the Xfinity Stream app, go to My Library then to My Recording.
I can watch any program from there and guess what??? Smart resume works perfectly.
But if I watch the same recording directly on my DVR, smart resume is off anywhere from 30 to 60 seconds.
Why?
Go ahead and give us the ‘best we can do, so far' answer.
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heytae
Visitor
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1 Message
6 months ago
This problem started for us too, about a month ago for us here in the San Jose, CA area. Ugh
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user_6b1b8e
Visitor
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2 Messages
6 months ago
Smart Resume used to work perfectly no matter what speed you fast forwarded. For at least the last month it has stopped short of the program resuming usually 1-2 commercials. This seems to defeat the purpose. Not so smart anymore.
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Tek
Problem Solver
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706 Messages
2 months ago
It is a mess right now. Something is off with it. On Discovery channel it is way off.
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