Alamo_Bob's profile

Contributor

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196 Messages

Wednesday, December 27th, 2023 7:53 PM

Closed

Smart Resume resumes too soon

We have been enjoying Xfinity's "Smart Resume" feature, which semi-automatically skips commercials and returns to the next segment of the TV show, for years.

As of a month or 2 ago, it no longer works. It looks like it's going to work, but instead of resuming the show, it resumes too early, in the middle of a commercial. It does this on all our Xfinity boxes.

I see others have this problem. Comcast, are you listening? Could you please restore the correct functionality of Smart Resume?

Problem Solver

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856 Messages

11 months ago

Known issue all year and no resolution. Happens to all of us. 

Contributor

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3.1K Messages

9 months ago

Its been broken for a year or more. This is getting ridiculous. 

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