1 Message
Smart resume issue
Smart resume still isn’t working properly. Every time I use it I still have to forward it 30 seconds
1 Message
Smart resume still isn’t working properly. Every time I use it I still have to forward it 30 seconds
XfinityLinda
Official Employee
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1.4K Messages
1 year ago
Thank you for connecting with us here about smart resume, @user_5dl71v. We are happy to help. Have you tried any troubleshooting? Is this issue affecting your cable boxes? If so, one or all of them?
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TheAFamily
Visitor
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1 Message
1 year ago
Same. Seems this is a problem that xfinity has been “working on” for a year+. Their scripted “contact us to trouble shoot
“ is just that a script that they post on the forum but they just won’t fix the problem.
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