Slow response on all tv commands on all home units
We are recently been having very slow response on all tv commands on all boxes in home.
Spent over an hour on phone having boxes restarted one at a time. Boxes all came on line but took over 20 minutes for each box. Is it a incoming signal problem or just poor service by Comcast. Was told I would receive a call from a technician on the 14th of June but none called. What is the remedy and will someone please help.
my only other choice is to go to another system for my tv.
Right now it is frustrating sending a command to the box and waiting 5 to 15 seconds for it maybe to respond.