AAXXAA's profile

Contributor

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775 Messages

Wednesday, April 12th, 2023 1:44 AM

Closed

Since opening day, every MLB game randomly cuts out and goes black. MLB Extra Innings games. Please fix this already.

Happened during every game. Cuts out and goes black for a couple minutes then comes back.

This can’t be happening every game.

paid money for it. Not working correctly. Please fix already.

Problem Solver

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499 Messages

2 years ago

Happening to me, too, altho not quite to that degree.  XG1v4 DVR box.  Very irritating.  Plus, it takes several seconds for the picture and sound to start when tuning in a game channel. 

(edited)

Problem Solver

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499 Messages

2 years ago

Now I am getting the XRE-03121 message on the baseball channels.  Other channels come in just fine.  Restarting the box and system refresh have not fixed the problem. 

Comcast support says today's Outage is a problem from the source that is being worked on. 

(edited)

Contributor

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250 Messages

2 years ago

Hi @AAXXAA Thank you for taking the time to reach out to us through Xfinity forums! Oh no! How frustrating! Are you still experiencing this issue? 

Problem Solver

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499 Messages

@XfinityAliciaA​ I had a few audio dropouts today, but no video issues on any MLB games since the major outage two days ago. 

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