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daquanabe
1st Topic

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3 Messages

Sunday, May 30th, 2021 11:03 PM

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Setup X1 on outdoor TV

We are moving to a new home soon and will mount a tv outside (covered patio) and will have cat 6 and coax available. Does xfinity have a weatherproof box? If not, how do we set it up to watch all channels, access on-demand and available apps?

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4 years ago

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CCMorgan

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4 years ago

Hi, daquanabe. We do not have a weather-proof box but we can explain how to get service to that TV. Has the home you are moving into had service from Xfinity before? 

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daquanabe

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3 Messages

@ComcastMorgan No, the house is under construction.

4 years ago

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XfinityJosephA

Official Employee

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1.7K Messages

That's pretty cool that you are going to have a covered patio and TV out there. I can see a setup like this being a comfortable way to hang out in your backyard. A few things come to mind, but my best recommendation is scheduling a professional installation when the time is right. Each home is different and a tech being at the location can determine the best choice.  Our techs are great at determining the most optimal way to receive dependable service.

 

We do have wireless cable boxes, that might work, or we do have the Xfinity Stream beta app. This app will work on select Samsung and LG Smart TVs. You can get more info about our app here. (https://comca.st/34Fndza) Do you have an idea when construction will be completed and have you already purchased your TV? 

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4 years ago

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daquanabe

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3 Messages

Thanks for your response. Construction is in very early stages but we're hoping to be in before Thanksgiving.

4 years ago

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XfinityRaul

Official Employee

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1.9K Messages

You're welcome. We wish you the best of luck on your new home, and hope your move goes smoothly. Please reach back out to us once you've confirmed a move in date, so we can process an activation request. This way your services are working on the day you move in. We're available 24/7, so you can follow up at any time.

 

Until then, stay safe and enjoy the rest of your weekend.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

4 years ago

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