Contributor
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95 Messages
Setting up vizio tv
Can someone help me? I'm trying to set up a new vizio smart tv. I have my cable run from box to tv, but the TV does not recognize my channels. I cannot get the Xfinity app on the TV either. Thanks for any help!
R_Aster
Contributor
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50 Messages
10 months ago
Not much to go wrong here, marathoner. I have two Vizios and they work fine, of course. Just RF cable from the wall into your cable box (make sure it goes to the one labeled Cable In or like that). Then any HDMI cable (newer than about five years) from HDMI out on the box to the HDMI1 input on your TV. Then press INPUT on your Vizio TV remote until you get to HDMI1. You should see some setup or actual content screen from the cable box.
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marathoner52
Contributor
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95 Messages
10 months ago
Thanks for the info. I finally got my Xfinity channels, but they are not HD. It is the HD cable I am missing. Never needed one with old TV. I will take care of that. Thanks again!
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XfinityEmilyB
Official Employee
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1.7K Messages
10 months ago
@marathoner52 Thank you for reaching out to us here so we can help you set up your new TV and thank you @R_Aster for the awesome tips! Please update the thread once you're able to get an HDMI cable so we can make sure everything is up and running. You can find the closest Xfinity service center in your area here to get a cable free of charge.
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marathoner52
Contributor
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95 Messages
10 months ago
Thank you R_Aster and Emily. I got the HDMI cable and hooked it up and everything works great! I appreciate the help.
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