Visitor
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1 Message
Setting up new cable box
I just picked up my new cable TV box followed all the instructions but the box itself will not turn on
Visitor
•
1 Message
I just picked up my new cable TV box followed all the instructions but the box itself will not turn on
XfinityAdrienne
Official Employee
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1.9K Messages
6 hours ago
Good Morning, @user_0c347c! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with the new cable box. I would be more than happy to troubleshoot, is there anything on the screen when you attempt to plug in the box?
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EG
Expert
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118K Messages
5 hours ago
Concern moved here to the TV help section.
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