Set top box won’t let me pause live tv

Just keep getting a message that the “set top box” does not support this whenever I try to pause, rewind or fast forward love tv.

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XfinityJosephA

Official Employee

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2.4K Messages

2 years ago

user_uvvc1s hello, are you able to share the make and model number of your cable box?

2

0

U

user_426jzh

Visitor

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1 Message

Don’t know it. All of a sudden the pause, rewind and fast forward stopped working

2 years ago

0

XfinityMartyR

Official Employee

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3.6K Messages

@user_426jzh Are you seeing any error messages, or codes when you attempt to pause, rewind, or fast-forward a program?

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2 years ago

0

X1

user_uvvc1s

Set top box won’t let me pause live tv

XfinityJosephA

user_426jzh

XfinityMartyR

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