Good afternoon @user_c9asu5, and thank you for reaching out on our Community Forums to let us know that you're experiencing tiling issues on your television. We appreciate you bringing this to our attention, and we're happy to help troubleshoot the problem.
To get started, can you please confirm whether all channels are being affected or if the issue is occurring only on specific channels?
Additionally, are you seeing any error messages or error codes on the screen? Are you also experiencing any issues with your Xfinity Internet service, such as slow speeds or intermittent connectivity?
XfinityAlyssaA
Official Employee
•
2.8K Messages
7 hours ago
Good afternoon @user_c9asu5, and thank you for reaching out on our Community Forums to let us know that you're experiencing tiling issues on your television. We appreciate you bringing this to our attention, and we're happy to help troubleshoot the problem.
To get started, can you please confirm whether all channels are being affected or if the issue is occurring only on specific channels?
Additionally, are you seeing any error messages or error codes on the screen? Are you also experiencing any issues with your Xfinity Internet service, such as slow speeds or intermittent connectivity?
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