Hi @user_he5im1, thanks for reaching out here on the Xfinity Community Forums! There was a national issue with the TV service earlier today, but we're receiving word from many customers that their service has been restored. Are you still experiencing issues?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Greetings, user_fql32z! Thanks for bringing your TV service concerns to our attention. It is never an enjoyable experience when your service is not working. Could you please enter your address here at XFINITY Service Interruption Map to confirm if your address may be currently affected?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_3s22oz
Visitor
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2 Messages
5 hours ago
tv is down for an hour what is happening.,,,,,,,,,,,,,,,,,
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user_fql32z
Visitor
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1 Message
5 hours ago
We have TV in each room not working
No picture
just a black or blue screen with time on it . [Edited: "All Caps"]
(edited)
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user_tsiikn
Visitor
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1 Message
5 hours ago
My internet servive for my tv is down? Is there an outage in 21220
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XfinityDilary
Official Employee
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3.4K Messages
4 hours ago
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