U

Saturday, August 17th, 2024 11:49 AM

Service interruption

Just paid bill by phone when will service come back on

Official Employee

 • 

1.5K Messages

2 months ago

 

user_awi3l6 Hello! Thank you for reaching out to us here on our Community Forum. Can you please send us a Direct Message with your full name and address? We'll be happy to take a look at your account and see what is going on. Here are instructions on how to send us a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

forum icon

New to the Community?

Start Here